Posts Tagged ‘Samsung’

Samsung: Not as evil as they have been…

Sunday, October 23rd, 2011

Samsung customer services have been rather less keen to engage with my quest for a more ethical smartphone than their counterparts at HTC. First, I was told my email couldn’t be answered by national customer services, only international (apparently Samsung email doesn’t have ‘forward’), to I’d have to resend. Then my email couldn’t be answered as it was about something that had to be discussed by posted correspondence only (apparently they don’t have a printer). Then (surprise, surprise) my letter was mysteriously lost.

I did inadvertently manage to get one useful bit of information out of them though. Samsung have for a long while been customers of sweatshop touchscreen outsourcer, Young Fast Optoelectronics (YFO), who provide them with LCD touchscreens. However, as I was asking specifically about the Galaxy S2 model, I found out that as Samsung have been the pioneers in AMOLED screen technology, they built the capacity to make the new type of screens in house, rather than use screen suppliers. (more…)

Ethical smartphones: An upgrade dilemma

Friday, June 3rd, 2011

I am something of a phone geek. Oh okay then, I am rather obsessed by them, smartphones in particular. I’ve had 5 different smartphone handsets since ditching my standalone PDA for 2003′s splendid SonyEricsson p800, and whichever I’ve had, it’s always been my most treasured possession.

Now though, my choice of handset is giving me a bit more of a headache. (more…)